Beep for Help Privacy and Cookie Policy

Last updated: November 2026

1. Who are we?

Website: www.beepforhelp.nl

Beep for Help processes personal data in accordance with the General Data Protection Regulation (GDPR) and the Telecommunications Act.

2. Why and how we process personal data

Comments & Form Data

When visitors fill out comments or forms on the site, we collect the data shown in the relevant form, as well as the IP address and browser user agent string to help detect spam and carry out our services.

Job applications, CVs, and helper registrations

When you apply for a job with us or sign up as a helper, we process your contact details, CV, and any cover letter provided.

• Standard retention period: We retain application data and CVs for a maximum of 4 weeks after the end of the application process.
• With your consent (talent pool): If you give us explicit permission to do so, we will retain your CV and details for up to 1 year after the end of the application process. This allows us to contact you if a suitable new position or assignment becomes available. You can withdraw this consent at any time by sending an email to our customer service department.

Shipping of materials and company clothing (Superhelpers)

When you start as a Superhelper, we process your name and address details for the purpose of sending your official starter kit, company clothing (such as the polo shirt and windbreaker), and any promotional materials.

• Legal basis:This processing is necessary for the execution of the franchise agreement and onboarding (providing the necessary work tools).
• Retention period:These address details remain linked to your franchisee profile as long as the agreement is active and are subsequently retained in accordance with statutory tax retention periods (insofar as they are linked to starter package invoices).
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Operational communication with Superhelpers

When you are affiliated with Beep for Help as a Superhelper (franchisee), we process your contact details (name, phone number, and email address) to execute the agreement and provide operational support for the franchise concept.

• Purpose and use:We may (sporadically) contact you via WhatsApp with operational reminders (such as updating your availability in the Beep for Help app) or urgent franchise updates.
• Legal basis:This processing is necessary for the performance of the agreement between you and Beep for Help and for our legitimate interest in efficiently matching supply and demand on the platform.
• No sensitive data:WhatsApp is used exclusively for short operational messages. Medical data, special personal data, or confidential client files are never exchanged via WhatsApp; substantive assignment information is handled exclusively through the secure Beep for Help app.
• Unsubscribe/Preference:Would you prefer to receive such operational reminders exclusively via email or app notifications? You can indicate this to our customer service at any time.

Media

If you upload images to the website, we recommend avoiding uploading images with embedded location data (EXIF GPS). Visitors to the website could otherwise download and extract this location data.

Complaints

When a client submits a complaint, the complaint and relevant personal data are registered and shared with the involved Superhelper (franchisee) to the extent necessary to handle the complaint. The personal data received is treated confidentially and used exclusively for the resolution of the complaint in question.

Cookies and tracking pixels

We use cookies and similar technologies on our website (such as tracking pixels from Google, LinkedIn, Pinterest, Microsoft Clarity, Contentsquare, HubSpot, OpenAI, and YouTube, among others) to ensure the website functions properly, to analyze usage, and to display targeted marketing campaigns.

For a complete and up-to-date overview of all specific cookies, pixels, and the purposes for which we use them, please refer to our cookie policy. You can view and adjust your cookie preferences at any time via the cookie banner and settings on that page.

4. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g., videos from YouTube, maps, or articles). Embedded content from other websites behaves in exactly the same way as if the visitor had visited that other website directly. These third parties may collect data about you, use cookies, embed additional tracking, and monitor your interaction with this content.

5. Sharing data with third parties

We never sell your data to third parties. We only share your data with external service providers (such as hosting parties, IT administrators, postal and parcel delivery services like PostNL, communication and messaging services like WhatsApp / Meta Platforms, payment providers, and analytics/marketing platforms) to the extent necessary for the technical operation of the site and our services. We have entered into appropriate data processing agreements with these processors (or the relevant platforms have done so via their terms and conditions).

6. General retention periods

• Comments on the site:comments and their associated metadata are stored indefinitely to automatically recognize any follow-up comments.
• User accounts:for registered users, we store the personal information they provide in their profile for as long as the account is active.
• Job applications & CVs:a maximum of 4 weeks after the application process is completed, or a maximum of 1 year if you have given us permission to do so.
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7. Your rights

You have the right to:

• Request access to the personal data we process about you.
• Request the correction or deletion of your personal data.
• Withdraw any consent you may have given (for example, for storing your CV or for marketing cookies).
• Object to a specific processing activity or request a restriction on processing.
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Would you like to exercise these rights? Please contact us using the contact details at www.beepforhelp.nl.

Furthermore, you always have the right to file a complaint with the supervisory authority: the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

8. Data security

We take appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, and unwanted disclosure of your personal data. Visitor comments and forms may also be checked through an automated spam detection service.